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Senior Business Analyst (Financial Focus)


Vancouver, British Columbia, CA Calgary, AB, CA Edmonton, AB, CA Toronto, ON, CA

Req ID:  27104
Jobs by Category:  Operations
Job Function:  Planning and Analysis
Status:  Full Time
Schedule:  Regular



About the team

At TELUS Custom Security Systems (TCSS), we strive to succeed in an increasingly competitive landscape by making smart and quick decisions based on accurate performance analysis and data. As the Field Enablement team, we support our business leaders by continuously innovating methods to deliver critical information to our stakeholders that are timely and true.

To enable this mandate, our team collaborates with finance, sales and marketing stakeholders to make critical decisions on how best to measure our business and discern what performance data means to the business.

Our Field Enablement Team is known as a fast-paced and entrepreneurial group that is a great place to learn and grow. We have a culture of collaboration, recognition, engagement and high-performance.

Here's the impact you'll make and what we'll accomplish together

Supported by the Manager, Business Analysis, your primary responsibilities will be:


  • Responsible for finding innovative ways to reduce costs throughout our operational teams
  • Lead timely and actionable reporting and insights to support decision making across the organization and develop and drive innovative data models and trend analysis techniques to identify potential business opportunities and challenges
  • Strong ability to perform revenue, margin and cost analysis, with the ability to understand trends and long-term benefits
  • Strong analytical, financial modeling and innovative thinking skills with strong sense of ownership and ability to make effective decisions and deal with complex issues
  • Translate business needs into actionable insights, data, and reports and successfully identify, develop and implement process & efficiency initiatives
  • By working collaboratively with VP, Director and Manager Stakeholder teams – providing advice and clarity on their data needs and to ensure their decision making is enabled in a timely manner
  • Improve forecasting through a driver based forecasting model to enhance our monthly and annual financial planning cycles
  • Support month end activities to report on results including identification of the root cause of KPI variances & actions required





You're the missing piece of the puzzle


  • Strong analytical acumen to differentiate and translate business needs into working requirements for data and pipeline development
  • Sought out for your ability to seek out, analyze and translate facts, financial models and intelligence into key insights, concept and recommendations
  • Recognized for your business insight, problem solving skills, advanced analytical and financial modelling skills
  • Confidence to engage a broad set of stakeholders and collaborate with all levels of the leadership team
  • Expert ability to break down / decompose complex data sets and ambiguous problems to tell meaningful business stories and to effectively communicate complex financial analysis or results to senior leadership
  • You have outstanding financial modeling skills, with Strong fluency with Excel formulas and functions




  • 3-5 years of financial planning and analysis or equivalent experience
  • Knowledge and experience in the home automation and security industry and/or telecommunications/technology industry experience
  • CPA or MBA 
  • Knowledge of security business models, measures, metrics, and financial KPIs
  • Excellent knowledge of Microsoft Excel (financial modeling)



A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.






We’re the ones that design, build, repair and maintain the billions of dollars’ worth of the infrastructure that keeps more than 15.2 million Canadians connected.

We are honoured to be recognized

Days volunteered in our communities.

Team members that work at home or are mobile.

Million customers that TELUS is serving across Canada.


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.