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Senior Business Intelligence Performance Analyst

Location: 

Vancouver, British Columbia, CA Toronto, ON, CA Calgary, AB, CA Edmonton, AB, CA

Req ID:  24589
Jobs by Category:  Operations
Job Function:  Planning and Analysis
Status:  Full Time
Schedule:  Regular

Description

 

Use data to tell stories that will transform how we support our customers 


Our team and what we’ll accomplish together 


Through data, we provide insight into how business customers interact with us and look to uncover ways to improve their experience.


We work on high visibility, strategic projects that inform decision-making for many stakeholders, from the SVP level to frontline team members. We believe in a culture of collaboration, continuous learning, and diversity. We also invest in and strongly support team members' well-being. 


What you’ll do 

 

  • Collaborate with business stakeholders to build reports, online dashboards, and data pipelines. Example activities include:
  • data wrangling from multiple sources to measure a process from end to end
  • formulating queries and business logic to automate visualization of team performance
  • applying your creativity to solve data reporting and visualization problems 

 

 

Qualifications

 

What you bring 

 

  • Strong expertise in BI tools such as DOMO, Tableau, Python, Google Data Studio, MSBI (SQL, SSIS, SAS) 
  • Minimum of 5 years of data mining, ETL, or predictive modeling/statistical experience
  • Robust query authoring skills and a solid understanding of relational databases and data architectures in one or more vendor products: Oracle, SQL Server, Google Cloud Platform
  • Known as a continuous learner with a passion for technology and data 

 

Great-to-haves 

 

  • Database tuning, administration, and query optimization
  • Data architecture, data quality management, or metadata management experience
  • Strong understanding of telco systems & tools, products and services, organizational delivery capabilities, and end-to-end processes

 

 

A bit about us

We’re a people-first, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. When you join our team, you’re helping us make the future friendly.

We’re committed to diversity and equitable access to employment opportunities based on ability—your unique contributions and talents will be valued and respected here.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.

 

 

 

 

Operations

We’re the ones that design, build, repair and maintain the billions of dollars’ worth of the infrastructure that keeps more than 15.2 million Canadians connected.

We are honoured to be recognized

1.4M
Days volunteered in our communities.

70%
Team members that work at home or are mobile.

15.2
Million customers that TELUS is serving across Canada.

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.