Senior Digital Product Manager - Consumer Health, Home Health Monitoring

Description

At TELUS, we are transforming health care with innovative solutions that empower people to live healthier lives and our TELUS Consumer Health team is on a mission to improve access to primary care, mental health, chronic disease management and aging-in-place solutions. We are achieving this goal by partnering with public sector and publicly-funded organizations to deliver trusted products and services directly to Canadians. Over the past five years, our team has grown exponentially through the design and delivery of innovative, high-quality products and services. With major investments in our product roadmap and engineering team, it's an exciting time to join our passionate and purpose-driven team! 

Job Description

We are looking for a Senior Product Owner L4 to lead the execution and delivery of key product initiatives for TELUS Home Health Monitoring, our remote patient monitoring solution. As a senior member of the team, you will work embedded within an agile squad, translating business objectives into actionable deliverables while ensuring our solutions meet detailed client requirements and deliver significant value.
Reporting to the Manager of Product and Services, you will leverage deep product expertise and client insights to drive sprint-level execution of new features and enhancements. You are energized by solving complex problems, collaborating daily with engineering teams, and acting as the critical bridge between client needs and technical implementation.

What you'll do:

• Lead Agile Squad Delivery: Own the product backlog and sprint planning for your agile squad, prioritizing user stories and features that deliver immediate value to clients and align with broader product strategy
• Daily Engineering Collaboration: Work hands-on with engineers on a daily basis, participating in standups, refinement sessions, and technical discussions to ensure shared understanding and remove blockers
• Backlog & JIRA Management: Maintain and groom the product backlog in JIRA, ensuring stories are well-defined, properly prioritized, and ready for development with clear acceptance criteria
• Technical Translation: Act as the interpreter between technical and non-technical stakeholders, translating complex technical concepts for clients and business requirements into clear technical specifications for engineers
• Client Requirements & Acceptance Criteria: Work closely with clients and other product managers to gather detailed requirements, define user stories, and establish precise acceptance criteria that ensure deliverables meet expectations and quality standards
• Sprint Lifecycle Management: Guide features through the sprint lifecycle from refinement to deployment, including leading sprint planning, reviews, retrospectives, and demos
• Cross-Functional Execution: Collaborate closely with Engineering, Design, and QA on a daily basis to ensure smooth execution of sprint commitments and timely delivery of increments
• Stakeholder Communication: Facilitate communication between clients, business stakeholders, and the development team, ensuring alignment on priorities, progress, and any scope adjustments
• Mentorship: Provide guidance to junior Product Owners and team members, sharing best practices in agile delivery, backlog management, and stakeholder collaboration
• Data-Informed Iteration: Use data, client feedback, and sprint metrics to continuously refine the backlog, improve feature quality, and inform tactical product decisions within your squad's scope

Qualifications

You’re the missing piece of the puzzle

You are likely in a similar Senior Product Management role today, with many of the following abilities and experience points:

• Senior Level Experience: You have demonstrated fluency in senior product management expectations, possessing strong technical judgment and execution capabilities that allow you to tackle complex delivery challenges requiring difficult sprint-level prioritization and trade-off decisions
• Execution Excellence: You excel at translating vision into actionable deliverables, breaking down large-scale initiatives into well-defined user stories and leading your squad to deliver incremental value with measurable impact
• Business Value Focus: You understand how to maximize business value at the feature level, with strong judgment on ROI, effort-to-impact ratios, and the ability to articulate the business justification for backlog priorities to stakeholders
• Customer & Client Centricity: You have advanced skills in gathering detailed client requirements, conducting user research, and translating feedback into precise acceptance criteria that ensure deliverables solve real user problems
• Agile Delivery Management: You are effective at managing sprint execution, facilitating agile ceremonies, monitoring team velocity and burndown, and ensuring timely delivery of commitments while proactively identifying and mitigating risks to guide your squad to optimal performance
• Communication Mastery: You can translate complex technical concepts for clients and business stakeholders, while also converting detailed requirements into clear, actionable specifications that engineers can implement with confidence
• Technical Fluency: You possess sufficient technical depth to engage in meaningful technical discussions with engineers, understand architectural implications, and make informed decisions about technical debt and implementation approaches

Great to haves:

We are especially motivated to connect with individuals who have one or more of the following:

• Experience with digital health platforms, telemedicine, or health technology
• Knowledge of Canadian healthcare regulations and market dynamics
• English - French bilingualism would be considered an asset

Note that this work can be performed from in or near any major centre across Canada.