Share this Job

Senior Financial Analyst (Credit Analyst)


Vancouver, British Columbia, CA Burnaby, British Columbia, CA Ottawa, ON, CA Toronto, ON, CA Mississauga, ON, CA Edmonton, AB, CA Windsor, ON, CA Calgary, AB, CA Montreal, Quebec, CA London, ON, CA

Req ID:  33085
Jobs by Category:  People & Culture, Finance and Corporate Affairs
Job Function:  Finance
Status:  Full Time
Schedule:  Regular



Join our team

We are the Business Credit Services team. Our national team is responsible for adjudicating the credit worthiness of B2B clients and vendor looking to do business with TELUS. 


Here’s the impact you’ll make and what we’ll accomplish together

As a trusted partner, you will leverage your strong business & financial acumen and analysis skills to provide meaningful direction to stakeholders and teammates on how to mitigate risk that clients and vendors may present to TELUS. You will provide guidance through the credit adjudication process for large complex commercial transactions, identify where risks may be present and make recommendations on how to mitigate these risks. You will work with stakeholders to ensure deals are contracted/documented correctly and material transactional and credit risks are mitigated.

You will have a pivotal role in ensuring the strong financial performance of our accounts receivables and bad debt for the portfolios we manage. You will oversee credit decision recommendations and ensure timely action are taken to mitigate risk.


Here's how

As a senior leader, you will…


  • Perform in-depth financial analysis of businesses looking to do business with TELUS.  Using your analysis skills, you will assess the level of risk a client presents to TELUS and give direction to the team on how (if) to onboard the client
  • Play a key role in supporting the Bid Governance process and ensuring all bids meet credit adjudication standards. This includes influencing appropriate language and conditions to be included in contracts with clients and/or vendors
  • Collaborate with stakeholders. You will have a key role in leading, driving, and influencing key strategic decisions. Your opinion will be sought by TELUS leadership
  • Support Procurement processes by performing financial & credit analysis on TELUS vendors to ensure their viability
  • Lead a risk assessment process to identify and review high risk accounts receivables, including establishing and monitoring an action plan to resolve concerns
  • Coach/mentor Business Credit Services team members on credit assessment best practices as appropriate
  • Manage conflicting priorities, issues, risks, dependencies, etc. to ensure goals are met and results are delivered per plan
  • Perform analysis on business situations to discern the story of “what”, “why” and the “so what”
  • Help design or improve new and existing processes that increase the efficiency of credit assessment workflows





You're the missing piece of the puzzle


  • You have a strong business acumen and understand the Canadian business landscape well, including understanding how various industries and segments are evolving, knowing key players, and where a business and industry is in its lifecycle (startup, growth, mature, etc.)
  • You will rely on your strong financial acumen to read and interpret financial statements (ex. income statement, balance sheet, cash flow, etc.) and be able to calculate and interpret various financial ratios to understand the financial health of a client/vendor
  • You will put the pieces of the puzzle together by utilizing your research skills to gather & interpret information from relevant sources (Ex. Equifax, Dunn & Bradstreet, Sedar, Edgar, etc.) in order to inform your decision
  • You are able to articulate the findings of your company research in plain and simple language for the team to understand
  • You will have a reasonable understanding of contract language and security instruments and apply them appropriately to support credit adjudication decisions
  • You are comfortable working with data and being able to understand and tell the story it is revealing.
  • You will have strong negotiation skills
  • You are proactive, open-minded and not afraid to fail and learn from mistakes
  • You can work under pressure and deliver high quality work
  • You are a strong decision maker with the ability to pivot when required and are very comfortable with ambiguity and can balance multiple priorities
  • You have excellent written and verbal communication skills along with the ability to create audience-tailored messaging to all levels of the organization
  • You have some experience in process mapping or process design
  • You have some experience with exposure to processes related to system enhancements, including business case development




  • MBA or equivalent
  • Telecom or industry Credit Experience
  • Knowledge of TELUS billing systems and SalesForce is an asset
  • French is an asset



A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.





People & Culture, Finance and Corporate Affairs

Across People & Culture, Finance and Corporate Affairs, we are the diverse and talented team responsible for making sure TELUS is managed as a world-leading organization. ​

We are honoured to be recognized

2021 engagement score

Team members worldwide

# of years voted One of Canada’s Best Corporate Citizens


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.