Senior Machine Learning Engineer


Vancouver, BC, CA Burnaby, BC, CA Edmonton, AB, CA Toronto, ON, CA Calgary, AB, CA Ottawa, ON, CA Québec, QC, CA

Req ID:  40917
Jobs by Category:  Technology Solutions
Job Function:  Data Science
Status:  Full Time
Schedule:  Regular



Join our team and what we'll accomplish together

The AI Accelerator team is on a continuous journey towards helping TELUS become a world-class leader in data solutions, doing so by delivering data analytics capabilities built upon unified scalable platforms, advanced AI solutions, high-quality data, and a data-product-oriented culture while always keeping an eye on the horizon, preparing for the next big thing.

We are entrepreneurial and live by our AI Manifesto of failing fast and being outcome vs technology-driven, creating value for our customers, team members, communities, and the environment. The team takes pride in our Artificial Intelligence and Machine Learning capabilities and takes ownership of each step of the process. From hypothesis generation, initial exploring of datasets, developing novel AI techniques to discover insights, to developing automation pipelines and web visualizations, we do it all!

Always wanted to work with a team of innovators touching all business units within TELUS, and be part of a culture that embraces creativity and collaboration? If so, we’d love to talk with you!

You’ll be a part of the team and journey that will transform the way we do business across various domains. You’ll collaborate with teams across the company, seeking out various data sources to help identify new business opportunities while championing data-driven decision-making and the accelerated adoption of AI.

As a Senior Machine Learning Engineer on the team, you will combine your expert knowledge of data science with your strong ML Ops and software development skills to automate and facilitate data exploration, analytics, machine learning model development, training and deployment and will leverage your experience in building reusable algorithms, functions and libraries.

What you’ll do


  • Lead the iterative development, validation, and deployment of AI/ML models
  • Collaborate on end-to-end automation efforts required to bring models to production
  • Work with structured and unstructured raw data to design and develop innovative predictive models, metrics, and dashboards to uncover actionable insights
  • Visualize and report data findings creatively in a variety of visual formats that provide insights to the organization
  • Influence how we approach business challenges and opportunities by driving the adoption of a data-driven mindset
  • Develop re-usable code aimed at delivering on future goals faster and more reliably
  • Support and evolve the Advanced Analytics and Data Science roadmap by leveraging industry research, best practices and emerging tools/technology
  • Build and maintain a strong engagement with key stakeholders to understand business needs and priorities




What you bring


  • You are recognized for addressing business needs via your application of data mining and analysis, predictive modeling, statistics and other advanced analytical techniques in which you have previous hands-on work experience
  • You are sought out for your skills in Machine Learning and AI, including regression, classification, clustering, time series analysis, NLP, and optimization and bring 4+ years of hands-on work and practical business experience in the above areas
  • You are a master communicator capable of breaking down technical and complex concepts in a way that is understood by non-technical audiences
  • You have advanced experience with Python and you are comfortable using various data science libraries such as Scikit-learn, Pandas, Numpy as well as frameworks like TensorFlow, Pytorch, Keras and have applied these skills towards solving actual business matters
  • You are comfortable in and with a Jupyter environment and infrastructure, and familiar with GitHub
  • You possess strong knowledge in SQL and distributed computing
  • You are familiar with at least one of the cloud computing platforms - GCP, AWS, Azure
  • You are well versed in software and AI development lifecycles, including ML Ops
  • You are agile and have a bias for action, removing roadblocks to get results fast




  • Masters or PhD degree in a quantitative field such as Math, Statistics, Computer Science, Economics, Engineering, or Data Science
  • Experience with agile methodology and work in a start-up environment
  • GCP or other cloud certifications


Salary Range: 
Performance Bonus or Sales Incentive Plan: 

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.





Technology Solutions

We’re into seeing where technology can take us, so if you have ever imagined what the future of supply chain management, cybersecurity, the cloud and Internet of Things will look like, we want you to be part of the team that makes it happen.

We are honoured to be recognized

TELUS’s fastest network. 5G enables a superior experience with fast downloads and richer multimedia applications

Innovation centres across Canada that bring our team members together with customers, partners, start ups, universities, hospitals and fellow colleagues to tackle some of the biggest technological hurdles Canada will face in the near future.

Million active users logging into My TELUS per month (consumer mobility).


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.