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Senior Product Manager

Location: 

Vancouver, BC, CA, V6B 0M3

Req ID:  43273
Jobs by Category:  Sales and Marketing
Job Function:  Product Management & UX/UI Design
Status:  Full Time
Schedule:  Regular

Description

 

Our team and what we’ll accomplish together

 

We are on a mission to launch a groundbreaking smart home platform while transforming our existing SmartHome offering into the next generation. This new platform will bring convenience, automation, and peace of mind to homes across Canada. Our team is focused on designing exceptional experiences and working with technical product teams to create value propositions tailored to the Canadian market, ensuring a seamless customer journey as we introduce new products.

 

As a Senior Product Manager, you will play a pivotal role in bringing our next-generation smart home experience to life by leading the product development process across multiple scrum teams and providing clear program visibility to stakeholders. Your focus will be on developing our security capabilities for our new TELUS SmartHome+ platform, working closely with our platform and app teams, as well as with our Central Monitoring Station (CMS) teams. Together, you will build integration between our systems, the SmartHome+ platform, and the CMS platform.

 

What you’ll do

 

  • Lead the end-to-end launch of our next-generation monitored Security plans in the Canadian market, ensuring successful, timely delivery
  • Develop compelling value propositions for our new product solutions to facilitate customer and sales decision-making
  • Collaborate with technical product teams and CMS partners to develop in-house monitored Security plans and acquire new customers
  • Align and gain buy-in from teams across the organization, including Product, Marketing, Sales, CIO, PMO, Support, Channels, Operations, and CMS
  • Maintain a deep understanding of our customers, competitive landscape, market trends, technology, offerings, and internal strategies and capabilities
  • Present plans, progress, and results to leadership teams

 

 

Qualifications

 

What you’ll bring

 

  • Substantial experience and knowledge of monitored Security plans, supporting the development of new plans
  • Proven track record in collaborating across multiple stakeholders to identify and close gaps, address challenges, and enable on-time delivery
  • Expertise in managing projects and overseeing multiple moving parts to meet project deadlines
  • Strong attention to detail and a customer-first mindset
  • Excellent relationship-building and team coordination skills
  • Exceptional storytelling skills, with the ability to leverage data and insights to inform results and plans
  • Strong problem-solving capabilities, including identifying issues and using analytics to distill insights for strategic recommendations
  • An inquisitive mindset with a focus on the market, continually seeking ideas, innovation, and inspiration to empower your team to think bigger and bolder

 

 
Salary Range:  $96,000-$144,000
Performance Bonus or Sales Incentive Plan:  15%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

 

 

 

 

Sales and Marketing

Help us, help our customers make a real connection

We are honoured to be recognized

$14.7 billion
TELUS’s annual revenue

$4.8 billion
The brand value that TELUS brings

12
Consecutive years our annual dividend payment has increased

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

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