Senior Product Manager - TELUS Health (Precision Health)


Vancouver, BC, CA Toronto, ON, CA, M5J 2T3 Calgary, AB, CA

Req ID:  41431
Jobs by Category:  Health
Job Function:  Project Management
Status:  Full Time
Schedule:  Regular



At TELUS Health, we are on a mission to create remarkable outcomes in healthcare while putting our customers and team members at the heart of everything we do. In our world, purpose and work converge. We’re looking for a solid Sr. Product Manager to join our team who radiates this passion and is excited equally about the role and the opportunity to transform healthcare delivery in Canada.

Here’s what we believe as a team:


  • We are ONE team – we work together to get things done and have a growth mindset
  • We challenge the status quo and how we think, we solve problems, deliver, communicate and measure - and when others think we’re done, we make it better
  • We live up to our commitments – to ourselves, internal clients, our stakeholders, partners and our customers

Our results-oriented team is dedicated to creating and delivering innovative products and programs to drive business growth.


We’re looking for someone who:


  • Is a compelling communicator, persuasive storyteller and a big thinker: strategic, critical and creative, who is capable of listening and interpreting stakeholder feedback to understand business processes and qualify opportunities to evolve our products and further drive growth
  • Is a flexible and curious self-starter, habitually exceeding expectations and naturally pushing boundaries
  • Utilizes the power of data to inform decisions, using the data effectively to make meaningful improvements
  • Loves problem solving and is driven by getting things done
  • Believes in the importance of proper program planning, and flawless execution and delivery
  • Is passionate about delivering results to drive an outstanding customer experience
  • Is an agent of change, always looking for ways to improve processes or outcomes, naturally compelled to challenge the norm, seek a deeper insight, and understand key business drivers
  • Thrives on the ability to manage multiple high-volume projects simultaneously while staying very organized





What you will be doing:


  • Collaborate with various stakeholders, understand business needs and know how to navigate through diverse domains of applications, infrastructure, privacy and security
  • Develop, secure support, implement and articulate a differentiated effective product strategy and tactics related to pricing, bundling, positioning, product lifecycle, placement, promotion, partnerships, channel compensation recommendations and service guidelines
  • Establish, secure and nurture strategic partnerships with key stakeholders and emerging players in the healthcare and wellness industry, including start-ups, research institutions, and technology providers
  • Manage the market and financial performance of existing and/or new products (including Revenue, Customer deal criteria/standards, Operating Profit, Free Cash Flow, Net Present Value, Internal Rate of Return, Discounted Payback, and Return on Investment and accountability for P&L)
  • Use primary and secondary market research and competitive landscape research to recommend solutions to better support and/or reposition existing or new product offerings 
  • Analyze and anticipate market, client, regulatory and technology trends; create business plans and present recommendations to senior leaders
  • In collaboration with the sales and business development teams, identify new markets and appropriate partners to advance and win new business opportunities
  • Lead and collaborate on cross-functional teams across all business units to manage margin, enable product/service delivery, improve methods to better support product, and support the delivery of integrated customer solutions
  • Develop, own and maintain a product roadmap and business requirements through the understanding of market, customer, regulatory and technology trends


Required Experience and Education:


  • 5 years of equivalent experience in product or program management in a B2B or SaaS based product lead organization
  • Experience in designing solutions for the Health Industry is a strong asset
  • Deep knowledge of financial concepts including revenue, costs and profitability is a must
  • Understanding of Agile product management principles 
  • University Degree in Science, Computer Science or Business Administration - MBA is an asset
  • Bilingual English/French considered an asset


By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.


Salary Range:  $94,000-$140,000
Performance Bonus or Sales Incentive Plan:  15%

Actual total compensation will be determined based on factors such as knowledge, skills, performance, experience and location. Additionally, TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.  

Disclaimer:  In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team, customers and communities is paramount to TELUS.  Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.






We’re looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between. If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.

We are honoured to be recognized

Physicians using TELUS Health electronic medical records

Pharmacies using our pharmacy solutions

140 million+
Health claims processed using TELUS Health solutions


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.