Senior Product Manager - Voice Access, Partner Solutions

Description

Ready to create new opportunities?

Bringing a world of possibilities to our customers and the best of TELUS to the connected world. We partner with domestic and international carriers to share leading over-the-top technologies, bringing the world's fastest network to our customers and the best of TELUS to our global peers.

Position Overview:

As a crucial member of the Partner Solutions Product Marketing team, the successful candidate will be part of a diverse, high performance team of product professionals to assess, develop, deliver, and manage a wide variety of voice access and tariff telecom solutions. This tightly knit team consists of individuals who understand how to balance sales, delivery, customer care, regulatory/CRTC mandates and client needs throughout the lifecycle of a product and service.

Here’s the impact you’ll make and what we’ll accomplish together

You will help fuel profitable growth for TELUS by enabling the innovation and success of service providers and resellers across the globe.

Here's how

• Strategic Planning: Define the strategy for delivering against our revenue targets. Conduct economic, competitive, and technical analysis of our legacy voice access solutions
• Cross-functional Collaboration: Develop pricing and marketing plans to proactively reduce churn, maintain or grow customer ARPU.
• Market research: Conduct comprehensive market research to understand customer needs and preferences, portfolio gaps and identify opportunities for improvement
• Performance Management: Monitor and analyze performance metrics and identify opportunities for cost optimization and revenue assurance

Qualifications

Here’s what You bring to this role:

• You have strong project and process management skills, excellent communication, presentation and analytical skills, ability to develop relationships with key internal and external contacts, and ability to work within and lead teams
• You have a strategic and analytical mindset, comfortable with analyzing data and reporting on key performance metrics and sharing insights
• You have a bias for action to get deliverables completed
• You thrive in change and ambiguity, handling shifting demands with ease
• You can navigate cross-functionally across multiple teams and lines of business
• You are naturally curious and have a drive to deeply understand our business and seek out new areas of opportunity
• Advanced knowledge of English is required because you will most of the time interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its national scope.

Great-to-haves

• University degree in Marketing or Computer Science
• 3-5 years relevant experience in the telecom industry
• Financial analyst experience

Why You'll Thrive Here

This isn't a marketing role—it's a product leadership opportunity where your strategic thinking, analytical rigor, and cross-functional influence directly shape our portfolio. You'll work with a team that values both data-driven decision-making and customer empathy, and you'll have the autonomy to drive real change.

Ready to lead? If you're a product thinker who loves solving complex problems and driving growth, let's talk.