Senior Program Manager - Provider Product


Vancouver, BC, CA Calgary, AB, CA Toronto, ON, CA Ottawa, ON, CA Edmonton, AB, CA Montréal, QC, CA

Req ID:  39370
Jobs by Category:  Health
Job Function:  Finance
Status:  Full Time
Schedule:  Temporary



Join our team


We are Canada’s most innovative digital health company and touch the lives of more Canadians than anyone else, we aspire to transform healthcare within Canada and beyond.


The Provider Product team at TELUS Health is led by physician-technologists and design-obsessed engineers. We’re on a big and meaningful mission to improve health outcomes. The Provider Product Team designs, builds and maintains products used by thousands of healthcare professionals and millions of patients across Canada and beyond. We’re charting a new course in healthcare with our products including Pharmacy solutions, EMRs, mobile apps, APIs and more.


As a Sr. Program Manager, you’ll join our Provider Product Team, with a mission to optimize the financial and operational health of the EMR/CHR and Pharmacy teams.


Here's how


  • OpEx & CapEx Management: You will be responsible for managing the Provider Product Team’s OpEx & CapEx portfolio and working with leadership to drive transformational programs optimizing these budgets
  • Expense Planning: You will lead annual budgeting cycles, monthly forecasting, run-rate analysis and make recommendations and identify risks in spending and planning
  • Business Casing: You will develop and review multi-year business cases across the Provider Product portfolio and ensure our capital spend provides maximum benefits
  • Executive Reporting & Portfolio Performance Analysis: You will coordinate and deliver executive level reporting, providing program status updates and ad-hoc analysis across the portfolio
  • Collaborate: You will be the primary liaison between the Provider Product Team and cross-functional stakeholders (e.g. Capital Leadership Team, Finance). Your role is critical to ensuring alignment on financial and operational requirements



You're the missing piece of the puzzle


  • Strong financial and business acumen is a must in this role, as well as building and analyzing business cases
  • You have excellent organization and planning skills and the ability to manage a large number of tasks in a fast-paced, dynamic environment
  • You have a passion to constantly challenge the status quo and to seek and drive continuous improvements
  • You have worked with cross-functional teams, building and developing those relationships and pushed teams to succeed
  • You have outstanding oral and written communication skills, and impeccable attention to detail
  • You are a team player with a collaborative and flexibility mindset and are comfortable influencing across teams without necessarily having direct authority




  • Experience with SAP, Excel, and Google Suite
  • Post-graduate designations especially CFA, CPA, CA, MBA  
  • Project Management experience would be an asset
  • Health IT industry experience an asset




At TELUS, you’ll join a diverse team dedicated to learning, teaching, and impact; as individuals and as a team. As a workplace, we care about our team members and have a total rewards package that makes being a part of TELUS Health something to be proud of:


  • Stay healthy: flex benefits with options to customize coverage based on your lifestyle and needs, inclusively offering coverage for Gender Affirmation and Fertility treatments.
  • Virtual Care: premium access to digital healthcare for you and a loved one; avoid long waits at the clinic, just chat with a medical professional from your couch!
  • Work Life Integration: paid vacation and flexible well-being days
  • Family leave: mothers, fathers and adoptive parents benefit from a top-up during part of their leave.
  • Pension plan: to help you save for the future with a generous company match (free money!).
  • Employee Share Purchase Plan: you can invest in our shared success, company matched!
  • Wellness Spending Account: To support your whole person wellness 
  • Learning and development: Internal resources for business, leadership, and technical skills 
  • Savings: who doesn’t love discounts? (on TELUS services and partner/supplier services and products)
  • Employee and family assistance: LifeWorks provides free services to support you through life events
  • Tools/Technology: Mac or PC, whichever enables you to do your best work


Salary Range:  $94,000-$140,000
Performance Bonus or Sales Incentive Plan:  15%

Actual total compensation will be determined based on factors such as knowledge, skills, performance, experience and location. Additionally, TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.  

Disclaimer:  In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team, customers and communities is paramount to TELUS.  Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.






We’re looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between. If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.

We are honoured to be recognized

Physicians using TELUS Health electronic medical records

Pharmacies using our pharmacy solutions

140 million+
Health claims processed using TELUS Health solutions


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.