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Senior Program Manager - Residential Smart Communities


Vancouver, British Columbia, CA Edmonton, AB, CA Toronto, ON, CA Calgary, AB, CA

Req ID:  23303
Jobs by Category:  Security & Automation
Job Function:  Marketing
Status:  Full Time
Schedule:  Regular



Join our team


TELUS Residential Smart Communities has an opening for a talented professional with proven experience in delivering exceptional go-to-market programs and revenue generating results. Our diverse, national team is on a rapid growth trajectory and we are looking for passionate, innovative and results driven individuals to join us on our journey. 


Here’s the impact you’ll make and what we’ll accomplish together

TELUS has entered the Residential Smart Communities and Smart Building market in a big way – transforming the way we live, work and play across Canada. In your role, you’ll help us deliver success by partnering with a cross-functional coalition of team members from TELUS Business Solutions (TBS), TELUS Home Solutions and Technology Strategy as well as industry leading partners to bring our vision to reality.

If you are curious, inclusive, organized and comfortable with program ownership, you’re in the right place.


Here's how


  • Lead the activation of new strategic partnerships to deliver exceptional customer experience
  • Ensure the smooth and successful roll out of new offer constructs including the necessary system changes, to ensure seamless adoption from the channels
  • Support with new channel development, driving top line growth in consumer, security and automation for our business 
  • Develop strategies and tactics to significantly enhance our Smart Building program and drive strong partnerships with developers across Canada
  • Support on contract management 
  • Establish a data management program to enable informed sales decisions





You're the missing piece of the puzzle


You are likely in a similar role today, and have many of the abilities and experience points, below:


  • You are a creative self-starter with very strong interpersonal, communication, presentation and time-management skills
  • You have proven go-to-market experience with a focus on delivering exceptional customer experience
  • You are experienced in project management and the delivery of time-bound complex projects
  • You regularly demonstrate ownership, initiative, showing a sense of urgency and self-direction
  • You possess an innate ability to influence people at all levels of management and cross-functional departments/teams
  • You have a talent for effective problem solving, navigating complexity, managing multiple deliverables to meet deadlines and goals in fast-paced, ever-changing, and sometimes ambiguous environment




  • Post-secondary Business Degree or Master of Business Administration (MBA) degree or PMP certification
  • Experience with real estate development, property management and/or Smart Building technology



A bit about us

We’re a people-first, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. When you join our team, you’re helping us make the future friendly.

We’re committed to diversity and equitable access to employment opportunities based on ability—your unique contributions and talents will be valued and respected here.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.





Security & Automation

We’re looking for talented sales professionals, solution designers, security technicians and customer support specialists with proven experience in commercial security and automation to join our team.

We are honoured to be recognized

Team TELUS at a glance

Days volunteered in our communities

Billion contributed to charitable and community organizations since 2000

Million customer connections


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.