Senior Revenue Operations Analyst - TELUS Health
Vancouver, BC, CA, V6B 0M3 Toronto, ON, CA Calgary, AB, CA Edmonton, AB, CA Montréal, QC, CA Vancouver, BC, CA
Description
TELUS Health is dedicated to empowering every person to live their healthiest life. Guided by our vision, we leverage cutting-edge technology and focus on individual uniqueness to shape the future of health. Our team members across the country are united in their commitment to continuous innovation, making healthcare more accessible and delivering improved health experiences for everyone.
Our Team and What We’ll Accomplish Together
The Revenue Operations & Pricing team at TELUS Health is a dynamic, results-driven, and highly collaborative group. We are looking for a Senior Revenue Operations Analyst who will report to the Manager, Revenue Operations and support the operational and strategic initiatives that drive our revenue growth. In this role, you will work across sales, marketing, and finance teams to optimize processes, improve performance, and ensure alignment with revenue goals.
What You’ll Do
As the Senior Revenue Operations Analyst, you will play a key role in supporting revenue operations by focusing on the following critical functions:
Sales Forecasting & Pipeline Management:
- Assist in creating and managing accurate sales forecasts, working closely with sales teams to track pipeline activity, conversion rates, and deal progress
- Analyze historical sales performance and market trends to improve forecast accuracy and provide data-driven insights to senior leadership
- Ensure data consistency in CRM systems, helping to drive clarity and accuracy in sales forecasts and revenue tracking
Revenue Metrics & Reporting:
- Develop, maintain, and distribute regular reports and dashboards that track revenue performance, key metrics, and sales pipeline health
- Provide insights into sales performance, identify trends, and assist in decision-making for strategy adjustments
- Work closely with cross-functional teams to ensure revenue data is accurately captured, reported, and used to inform strategic initiatives
Revenue Process Optimization:
- Support the development and refinement of processes that drive revenue growth, ensuring seamless alignment across sales, marketing, and finance teams
- Monitor and maintain the integrity of sales and revenue data, ensuring consistency across systems and departments
Collaboration & Alignment:
- Work across teams (Sales, Marketing, Finance, etc.) to ensure alignment on revenue-related goals, strategies, and KPIs
- Provide operational support for sales and marketing campaigns, ensuring timely execution and tracking of revenue impact
- Assist in aligning sales compensation plans, quotas, and targets with broader revenue objectives and performance goals
Qualifications
What You Bring
- Strong analytical skills, with the ability to assess revenue performance and provide actionable insights to drive business decisions
- Experience with CRM systems (e.g., Salesforce) and data visualization tools (e.g., Tableau, Power BI)
- Understanding of sales operations, pipeline management, and SaaS revenue forecasting
- Knowledge of revenue-related metrics and key performance indicators (KPIs)
- Ability to manage multiple priorities in a fast-paced, results-oriented environment, with excellent attention to detail
- Strong problem-solving skills and a process-driven mindset to help streamline operations and improve efficiency
Great-to-haves:
- An undergraduate degree in business, operations, finance, or a related field
- Strong experience in revenue operations, sales operations, or a related role
- Experience in the healthcare or B2B SaaS technology industries is a plus
- Familiarity with AI or machine learning applications in revenue operations and forecasting
What We Give Back to You:
- Opportunity to make a significant impact on the growth and success of TELUS Health
- Flexible work arrangements that support work-life balance
- Competitive compensation and comprehensive benefits package
- Professional development and career growth opportunities
- A workplace that embraces our core values: passionately putting our customers and communities first, embracing change and innovating courageously, and growing together through spirited teamwork
Join TELUS Health and play a pivotal role in shaping the future of healthcare while advancing your career in a dynamic, innovative environment!
By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.