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Senior Strategy Manager (Product Marketing)


Vancouver, British Columbia, CA Calgary, AB, CA Edmonton, AB, CA Toronto, ON, CA

Req ID:  27018
Jobs by Category:  Operations
Job Function:  Planning and Analysis
Status:  Full Time
Schedule:  Regular



Industry Solutions at TELUS is honing in on what business owners everywhere need to start, operate and evolve their business. Our team is passionate about empowering owners, entrepreneurs and businesses of all sizes to make the best use of new and emerging technologies. To us, that means introducing next-generation solutions – including 5G and Internet of Things (IoT), data monetization, cybersecurity, mobile edge computing, communication and collaboration solutions – to support their transformation and help them thrive in a digital world.


Are you enthusiastic about advancing the future of work, Industry 4.0 and ESG? Then join the team that’s shedding the traditional and embracing the potential – for our customers and our people. We’re working together to revolutionize sectors and industries, such as health care, transportation, agriculture, manufacturing, automation and smart cities. And we're doing this while embracing flexible work arrangements, supporting your professional goals, and co-creating a respectful, inclusive and barrier-free workplace where you can all bring your whole self to work and reach your full potential.


Come join our Commercial Segment Positioning Team!!


The Commercial Segment Team in Industry Solutions is the connection between Product, Marketing and Sales. We are a fun, innovative and flexible team, looking for a Senior Strategy Manager to join us in developing the strategy, positioning, and value propositions for our business market products.


In this role, you will support new products and features launches in various product portfolios within the broader Industry Solutions team, including: IOT, SDWAN, UC and Cyber Security. You will gather feedback from the various sales channels and customers to ensure our services are delighting them. Put on your entrepreneurial hat, as your typical day may not be predictable in this fast moving and exciting area of TELUS.


Reporting to the Director, Products and Services your key responsibilities will include:


  • Helping create winning value propositions, success stories and use cases for our strategic products in order to enable innovative and differentiated conversations and inspire sales confidence
  • Liaising with the Customer Success Team who are gathering input from customers about how existing offerings are solving customer problems, where customers are experiencing issues, and what related problems can be turned into potential opportunities
  • Creating channel readiness, efficiency and acceleration for our solutions, including standardized approaches to training and sales enablement materials
  • Conducting primary and secondary research to uncover and validate pain points, needs, and buyer content and interaction preferences during the buying process, and using these insights to create buyer personas and develop journey maps
  • Conducting launch retrospectives to pause and reflect on what worked well and what can be improved





What you bring:


  • An entrepreneurial spirit, with a sense of fun and adventure
  • A minimum 5 years’ experience in Product Management, Marketing, or Sales Enablement
  • You are an eloquent storyteller with an ability to distill ambiguous problems into clear, actionable plans, you'll use your communication and presentation skills to convey a clear, concise, compelling message
  • A natural curiosity, eagerness to understand the “why”, and keenness to learn from others
  • Known for having the empathy to see things from the customer’s perspective and a focus on how every decision impacts the customer experience



A bit about us

We’re a people-first, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. When you join our team, you’re helping us make the future friendly.

We’re committed to diversity and equitable access to employment opportunities based on ability—your unique contributions and talents will be valued and respected here.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.






We’re the ones that design, build, repair and maintain the billions of dollars’ worth of the infrastructure that keeps more than 15.2 million Canadians connected.

We are honoured to be recognized

Days volunteered in our communities.

Team members that work at home or are mobile.

Million customers that TELUS is serving across Canada.


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.