Senior Strategy Manager - Local Government Relations Lead

Are you ready to utilize your relationship-building skills to support TELUS' advanced broadband networks?


Join our team and what we’ll accomplish together

Our team develops and executes on TELUS’ strategic plans in collaboration with business units across TELUS. Part of the Customer Network Planning team, TELUS’ Indigenous Relations and Local Government team delivers on a world-class customer experience by expanding our advanced broadband networks directly to homes and businesses across British Columbia and Alberta.


You are a great fit if you are comfortable operating in dynamic, fast-paced environments with a passion for delivering on TELUS’ customers first brand promise.


What you’ll do

As Local Government Lead, you will bring deep knowledge of permitting regimes and local government processes. You will be the trusted face of local government engagement, sharing the story of TELUS' investment in connectivity and driving deeper community engagement and brokering partnerships that advance connectivity across B.C. and Alberta.

• Build and maintain relationships with local governments to support a predictable and positive experience internally and externally
• Known for your curious mind, and approach to problem solving, you’ll develop and implement strategic communications plans for connectivity and local government engagement
• Solidify yourself internally as the trusted face of engagement with local governments who builds understanding of TELUS’ value proposition through public engagement, storytelling, local government relations, and issues management
• Lead and partner with cross functional TELUS teams to support success of connectivity projects, including coordinating with external vendors, network planning, engineering, construction and customer service delivery teams
• Develop communications materials, presentations, reports and briefings to ensure powerful communication that brings together stakeholders and executive audiences on complex projects

What you bring

• 5+ years of experience in government relations and issues management
• Bachelor's degree in political science, public relations, communications, marketing, journalism, or equivalent education/experience
• A demonstrated history of building successful relationships with local governments founded on your strong knowledge of strategic government communications, issues management, and media relations
• A proven track record for consistently delivering results and effectively meeting program milestones
• A demonstrated history of bringing groups together and collaborating with influence while navigating complex teams to gain cross-functional stakeholder buy-in
• Confidence in working with all levels of an organization, you are persuasive, attentive and have an ability to provide insights and make recommendations based on your analysis
• Excellent writing, presentation and communication skills with experience reporting to an executive and external audience
• Strong ability in synthesizing complex strategies into clear, compelling narratives

Great-to-Haves

• Knowledge and appreciation of the unique history, cultures and rights of Indigenous Peoples in Canada and a passion for supporting Reconciliation
• Experience in the telecommunications sector
• Experience in conflict resolution or negotiation
• Proficiency with Google Suite (Slides, Docs, Drive, Hangouts, etc.)