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Senior Technical Architect - Industry Solutions Ecosystem


Vancouver, British Columbia, CA

Req ID:  23588
Jobs by Category:  Technology Solutions
Job Function:  Technology
Status:  Full Time
Schedule:  Regular



The TELUS Industry Solutions team is building an Ecosystem of business-focused technologies in the areas of IoT, Intelligent Mobility, Connected Worker, Smart Cities / Buildings, Agriculture, Health, Cybersecurity, and more. The first foundational platform will be an enterprise marketplace that will allow business customers to learn about these products, purchase them and configure, all in a self-serve portal. Additional applications will include data aggregation and visualization for combining multiple point solutions, as well as an API platform for share data analytics and insights. This portfolio of applications is expected to grow for many years. The ecosystem will support the entire customer life-cycle, through the LBGUPS model (Learn, Buy, Get, Use, Pay, Support).  


You will orient yourself with Business Architect and Technical Architect peers and cross-functional stakeholders in IT and Business to prioritize and roadmap investments to drive capability maturity. You will also collaborate with internal and vendor development teams to build and enhance these platforms that make up the ecosystem.




What you bring to the table


  • Experience aligning a forward-looking domain strategy across complex organization with legacy platforms, working with IT and Business primes to establish target models and decisions for management
  • Business and technology modernization and transformation leadership, skill and experience
  • Combines skills of consultant, subject-matter expert, Business, Enterprise and/or Solution architecture
  • Hands-on work with requirements, capabilities, applications, data, to help define the ongoing roadmaps and support application portfolio rationalization decisions
  • Main deliverables would be As-Is and To-Be architecture blueprint artifacts aligning capability investments to business outcomes
  • Familiarity with concepts and standards from TM Forum, like eTOM and TAM, key functionality domains like CRM, Fulfillment, Assurance, and Billing, and support areas like Product Catalog Management, Identity Management, Data Analytics, etc
  • Familiarity with B2B Systems, Information, Processes & Governance, to architect current and future modes of operation, in specific domain of focus (like Fulfillment, Billing, etc.)
  • Vendor platform/technology assessments, as well as setting requirements and best practices for partner integration into the TELUS environment
  • Highly motivated, creative and self-sufficient with the ability to work successfully in a demanding, fast-paced environment
  • Known for your ability and agility to excel in dynamic and ambiguous environments, including proactivity identifying opportunities and challenges, and anticipating and addressing roadblocks




  • Enterprise/Business Architecture/Analysis (TOGAF, Archimate, Business Architecture Guild CBA, IIBA CCBA/CBAP, or equivalent)
  • MBA or MIS or other advanced degree
  • Cloud technology experience
  • Agile/DevOps experience


Required Experience


  • 7-10 years of IT Business experience
  • University degree or equivalent experience
  • Enterprise or Solution Architecture experience
  • Transformation/Change Leadership


A bit about us

We’re a people-first, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. When you join our team, you’re helping us make the future friendly. 

We’re committed to diversity and equitable access to employment opportunities based on ability—your unique contributions and talents will be valued and respected here. 

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.





Technology Solutions

We’re into seeing where technology can take us, so if you have ever imagined what the future of supply chain management, cybersecurity, the cloud and Internet of Things will look like, we want you to be part of the team that makes it happen.

We are honoured to be recognized

TELUS’s fastest network. 5G enables a superior experience with fast downloads and richer multimedia applications

Innovation centres across Canada that bring our team members together with customers, partners, start ups, universities, hospitals and fellow colleagues to tackle some of the biggest technological hurdles Canada will face in the near future.

Million active users logging into My TELUS per month (consumer mobility).


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.