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Senior Technical Product Manager (Consumer Cybersecurity)


Vancouver, British Columbia, CA Calgary, AB, CA Toronto, ON, CA

Req ID:  29456
Jobs by Category:  Security & Automation
Job Function:  Product Management & UX/UI Design
Status:  Full Time
Schedule:  Regular

Our team and what we’ll accomplish together*


The TELUS Online Security team is on a mission to keep Canadians, their identities and personal information protected while they work, shop, learn and play online. As more and more of our lives depend on connectivity, we increase our exposure to digital threats. Together with our partners at Norton we have brought the most comprehensive consumer cyber security product to the Canadian marketplace. We are a positive, solution-focused, action-oriented group leading the way in an exciting and high-profile growth area for TELUS.


What you’ll do*


As a Senior Technical Product Manager (Consumer Cybersecurity) on the TELUS Online Security team, you will provide critical ownership of our evolving consumer cybersecurity products and services roadmap. You will be relied upon for your thought leadership on emerging trends in cybersecurity with the goal of creating simple, safe and valued customer experiences backed by your considerable knowledge of online security as well as business strategy and product marketing acumen.


As a champion for developing new ideas, you will lead our long-term strategic planning efforts including market research and solutioning activities to support strong financial business models and help refine our go-to-market strategy. Consulted for your technical and market insights, you will also be responsible for supporting partner and vendor engagement activities to meet business objectives. 

What you bring*


  • Valued for your five or more years of product management experience within large enterprise organizations.
  • Strong technical knowledge and/or experience within the consumer online security landscape.
  • Recognized for your high degree of curiosity, strategic thinking and collaboration.
  • Possess excellent analytical and problem-solving skills, with the ability to distil complex and/or ambiguous problems into clear, actionable plans.
  • Proven leadership and exceptional organizational & project management skills.
  • Experienced communicator with an ability to lead executive-level presentations on complex subjects.
  • A keen ability to collaborate with different stakeholder groups (architecture, engineering, marketing, partners) for alignment and execution. 
  • Previous experience leveraging modern technology stacks to power consumer-facing products on mobile and web, using modular platform and API components. 




  • Post-secondary degree in Engineering or Computer Science and/or Masters of Business Administration. 
  • Understanding of consumer security and privacy products including endpoint security, VPNs, password managers, identity theft protection services, credit monitoring, home network security, federal and provincial laws/regulations etc.
  • Accreditations such as CISSP, CISM, CCSP or similar; PMP certification.
  • Experience in security product management, including new product incubation, platform and service design, systems integration and capability improvements.


A bit about us

We’re a people-first, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. When you join our team, you’re helping us make the future friendly.

We’re committed to diversity and equitable access to employment opportunities based on ability—your unique contributions and talents will be valued and respected here.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.





Security & Automation

We’re looking for talented sales professionals, solution designers, security technicians and customer support specialists with proven experience in commercial security and automation to join our team.

We are honoured to be recognized

Team TELUS at a glance

Days volunteered in our communities

Billion contributed to charitable and community organizations since 2000

Million customer connections


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.