Senior Technical Product Manager (Video Services) | Consumer Home Solutions


Vancouver, BC, CA, V6B 0M3

Req ID:  40393
Jobs by Category:  Technology Solutions
Job Function:  Planning and Analysis
Status:  Full Time
Schedule:  Regular



We’re looking for someone with product experience in a large, truly agile environment with fully modern DevOps practices as we evolve our work and development practices across a 200+ person team. You’ll have the opportunity to drive strategy with executives as you collaborate with senior managers to transform and continuously improve our collaboration practices, leading by example as you drive your own portfolio directly with the development teams. Join our dynamic team at TELUS and play a pivotal role in creating a cutting-edge content platform to elevate TELUS TV into the premier customer experience and entertainment service in Canada.




  • Lead the evolution of our video platform by delivering innovative features, enhancing user experience, and optimizing performance across Live, On-Demand, and Cloud PVR Portfolios
  • Collaborate with product managers to refine feature visions and work closely with technical teams to bring them to life through agile development processes
  • Own and prioritize your squad's backlogs to maximize customer and business value, adapting to changing market conditions and requirements
  • Proactively identify and mitigate risks, driving continuous improvement and fostering a culture of collaboration and accountability within your teams
  • Drive continuous improvement in how your teams work together







  • 5+ years of experience leading agile teams through the complete product development lifecycle
  • Ability to communicate and execute a strategic vision for long-term product roadmaps of complex products
  • Strong project and process management skills with a track record of leading cross-functional teams
  • Proficiency in agile and lean startup methodologies, with a focus on delivering minimum viable products and continuous improvement
  • Knowledge of video services technology and development is a valuable asset
  • Excellent design, product sense, and interpersonal skills to contribute effectively in a collaborative environment
  • Strong communication, presentation, negotiation, and strategic analysis skills
  • Proven ability to interpret data, generate innovative solutions, and navigate conflicts of interest


Desired Qualifications:


  • Experience in agile product management, software development, or technical project/program management
  • Certifications such as PMP, agile, lean, scrum, LeSS, or relevant technical certifications
  • Working knowledge of APIs, High-Level Designs (HLDs), and cloud services
  • MBA or equivalent advanced degree is an asset



Salary Range:  $96,000-$144,000
Performance Bonus or Sales Incentive Plan:  15%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.





Technology Solutions

We’re into seeing where technology can take us, so if you have ever imagined what the future of supply chain management, cybersecurity, the cloud and Internet of Things will look like, we want you to be part of the team that makes it happen.

We are honoured to be recognized

TELUS’s fastest network. 5G enables a superior experience with fast downloads and richer multimedia applications

Innovation centres across Canada that bring our team members together with customers, partners, start ups, universities, hospitals and fellow colleagues to tackle some of the biggest technological hurdles Canada will face in the near future.

Million active users logging into My TELUS per month (consumer mobility).


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.