Senior Technical Product Manager - SmartHome Platform
Vancouver, BC, CA, V6B 0M3
Description
Our team and what we’ll accomplish together:
We are embarking on an exciting journey to develop a new, cloud-based Platform as a Service (PaaS) that will be utilized by TELUS and our global partners. As the Senior Technical Product Manager for the SmartHome Platform, you will play a pivotal role in driving the success of this mission-critical initiative. This is an exciting time to join as we’re still in the early stages of designing and developing this cloud-native platform. We’re dedicated to providing innovative solutions that connect people and businesses, and leveraging technology to enhance the lives of our customers and drive digital transformation. This role will be reporting to the Director of Platform Engineering for SmartHome.
Who you are:
You have exceptional problem-solving skills with experience building highly technical products, sound business judgment, and demonstrated experience leading cross-functional teams. You have a proven ability to execute strategically and tactically and are excited to take on new, ambiguous challenges that will be industry-defining. If you are passionate about the challenges of big scale, this is your chance to make history. You will need to think and act fast, deal with ambiguity, and develop ideas into products that work on a global scale.
As the Senior Technical Product Manager, you will:
- Own the direction for the platform, collaborate with Business Product Manager counterparts to understand business requirements and translate it into platform requirements
- Clearly articulate the strategy to stakeholders as well as the platform engineering teams
- Work at both the strategic and tactical level. Define, own and execute platform services launch plans, collaborate with QA, DevOps and Security counterparts to drive those aspects for the platform
- Business & product roadmap planning, developing platform features, and defining requirements
- Prepare platform launch plans, determine release goals, and prioritize features
- Define and own metrics to improve platform user experience and liaise with engineering teams to drive improvements to technical platform metrics
- Work with Business Product Manager counterparts to understand requirements from a Global Communication Service Provider (CSP) point of view and evaluate platform capabilities against it
- Manage vendor relationships and agreements and conduct vendor platform/technology assessments, as well as set requirements and best practices for partner integration into the TELUS environment
Qualifications
What you bring:
- 5+ years of product or program management, product marketing, business development or technology experience
- Bachelor's degree
- Experience with feature delivery and tradeoffs of a product
- Experience owning/driving roadmap strategy and definition
- Known for your ability and agility to excel in a dynamic environment, including proactivity identifying opportunities and challenges, and anticipating and addressing roadblocks
- Full understanding of area of specialization; resolves a wide range of issues in creative ways; able to develop, maintain and optimize end to end value chains associated with SmartHome products and services
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Willingness and ability to travel internationally on a quarterly basis
Great-to-have:
- Ability to conceptualize, manage, and prioritize multiple projects
- Experience working directly with development teams
- Master of Business Administration (MBA) or equivalent experience
- Master's degree or higher in Computer Science, Computer Engineering or related technical discipline