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Senior Product Manager, Voice Acquisition Pricing


Vancouver, British Columbia, CA Calgary, AB, CA Edmonton, AB, CA Toronto, ON, CA

Req ID:  27345
Jobs by Category:  Sales and Marketing
Job Function:  Marketing
Status:  Full Time
Schedule:  Regular



Join our team

We are searching for a Senior Product Manager to support our Voice pricing strategy for SMB (Small-Medium Businesses). In this role, you will be responsible for leading the acquisition pricing strategy to win new business opportunities in the wireline market. 


The Small-Medium Business (SMB) team is a dynamic, driven, fast-paced, collaborative and highly engaged group. Together, the team is responsible for delivering profitable growth within the highest-value segment for TELUS Business. 


We are the destination of choice for entrepreneurial marketers that enjoy starting something from nothing and building it up. We have some of the most engaged and collaborative team members at TELUS with values that focus on ownership, outcomes, curiosity, iteration and celebration.

Here’s the impact you’ll make and what we’ll accomplish together

The Acquisition, Product Marketing team owns the design and implementation of our customer acquisition strategy and roadmap. You have strong collaboration & organizational skills, with a passion for learning, that will be critical in driving the success in our portfolio. 


A successful candidate would be a natural collaborator, innovator, team player and problem solver. In this role you will have the opportunity to collaborate with an extensive network of stakeholders within and outside of Marketing.


Here's how


  • You will spearhead the pricing strategy for Voice products, including our legacy phone and Business Connect services, with a focus on acquiring net new customers in Small and Medium Business
  • You will develop and execute on a quarterly promotional plan
  • You will identify key market opportunities by analyzing customer data, competitive pricing and promotions across all products and brands 
  • You will collaborate with external partners/ vendors to launch new features and promotional offers
  • You will present strategic plans and report on results to senior leadership members 
  • You will collaborate cross functionally with stakeholders to execute on pricing and promotional initiatives 
  • You will support business case pricing initiatives to determine profitability by analyzing revenue, cost, and RGU impacts



You're the missing piece of the puzzle


  • You have relevant experience in a pricing, marketing, or program management role where you were involved in executing key strategic marketing and/ or pricing initiatives 
  • You enjoy thinking outside the box and are results driven with a strong desire for product and portfolio ownership
  • You are agile and have the ability to coordinate multiple initiatives in the portfolio and work within an environment of rapid change
  • You are passionate about continuous improvement and are not afraid to challenge the status quo
  • You have strong analytical skills and are comfortable interpreting data and trends to derive key insights 
  • You are an open and collaborative communicator and are comfortable providing strategic recommendations and can clearly present insights to senior leaders


Great to haves


  • Prior experience in telecommunications 
  • Familiarity with phone services and hardware devices 
  • MBA or Bachelor in Commerce/ Business would be considered an asset
  • Expertise with analytic tools such as Google Sheets and presentation tools such as Google Slides



A bit about us

We’re a people-first, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. When you join our team, you’re helping us make the future friendly.

We’re committed to diversity and equitable access to employment opportunities based on ability—your unique contributions and talents will be valued and respected here.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.





Sales and Marketing

Help us, help our customers make a real connection

We are honoured to be recognized

$14.7 billion
TELUS’s annual revenue

$4.8 billion
The brand value that TELUS brings

Consecutive years our annual dividend payment has increased


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.