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Sr. Product Manager - Consumer Health, Seniors Care

Location: 

Vancouver, BC, CA, V6B 0M3 Calgary, AB, CA Edmonton, AB, CA Toronto, ON, CA

Req ID:  53781
Jobs by Category:  Health
Job Function:  Product Management & UX/UI Design
Status:  Full Time
Schedule:  Regular

Description

 

 

At TELUS, we believe that growing older shouldn't mean giving up the home you love. We are seeking a Senior Product Manager, Aging in Place & Seniors Care, to reimagine Canadian homes, leveraging technology to preserve independence, improve safety and maintain human dignity.

 

In this role, you aren’t just managing a product line; you are the architect of a unified, scalable ecosystem. You will harmonize our powerful but siloed Medical Alert (PERS), SmartHome Automation, and Virtual Care platforms into a single, proactive safety net.

 

Your mission: Ensure TELUS is the most trusted name for Canadian caregivers seeking peace of mind and the millions of seniors determined to age on their own terms.

 

What you will do:

 

  • Innovate & Integrate: Move beyond reactive buttons to proactive AI-driven environments, develop aging in place solutions to integrate directly into the SmartHome+ roadmap
  • Validate & Scale: Rigorously test market willingness-to-pay and iterate on value propositions that resonate with the "Sandwich Generation" (adult children caring for both kids and parents)
  • Drive Strategic Growth: Direct the "Consumer Health" mandate by creating high-margin, differentiated services that drive profitable growth, deepen household penetration, and turn customers into lifelong advocates

 

Key responsibilities:

 

  • Develop and maintain product roadmap by translating strategy into clear priorities, initiatives, and outcomes
  • Continuously evaluate product-market fit and competitive positioning
  • Proactive stakeholder management
  • Establish internal and living pilots to test willingness to pay and de-risk investment
  • Lead the identification and integration of next-generation hardware and software solutions, including wearable pendants, ambient sensors within the TELUS SmartHome+ ecosystem
  • Develop and maintain a roadmap that aligns Senior’s Care and SmartHome+ with customer acquisition and revenue targets
  • Identify and resolve ambiguity, risks, and delivery blockers
  • Drive momentum and accountability across internal and third-party delivery teams

 

Qualifications

 

You are the missing piece of the puzzle

 

You are likely in a similar product role in seniors care or healthcare, with many of the following abilities and experience points:

 

  • 7+ years experience in product management specifically within HealthTech, or Digital Health
  • Experience managing complex products with multiple stakeholders and users, including cross-functional collaboration with engineering and design
  • Deep understanding of how to create accessible products for seniors
  • You are known for technical comprehension and your ability to work closely with both hardware and digital engineering teams
  • You are comfortable discussing APIs, AI/ML models for predictive health and IoT device interoperability (e.g., Matter/Thread)
  • You are a strategic thinker and bring a demonstrated ability to execute decisively

 

Great to haves

 

We are especially motivated to connect with individuals with one or more of the following:

 

  • Proven track record with TELUS systems and ecosystems
  • Business level communications (written and spoken) in French and English

 
Salary Range:  $86,000-$160,000
Performance Bonus or Sales Incentive Plan:  15%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise. TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …
Job Type:  This is for a current vacancy

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.  

Disclaimer:  In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team, customers and communities is paramount to TELUS.  Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

 

 

 

 

Health

We’re looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between. If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.

We are honoured to be recognized

21,166
Physicians using TELUS Health electronic medical records

6,300
Pharmacies using our pharmacy solutions

140 million+
Health claims processed using TELUS Health solutions

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

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