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Technical Product Manager - My Wi-Fi App


Vancouver, British Columbia, CA Calgary, AB, CA Edmonton, AB, CA Victoria, British Columbia, CA Toronto, ON, CA

Req ID:  22628
Jobs by Category:  Technology Solutions
Job Function:  Marketing
Status:  Full Time
Schedule:  Regular


Create awesome experiences for our customers.
Join our team

Our mission is to make life easier for millions of customers – and for our team. We’re looking for a Technical Product Owner to join our high-performance and customer-centric Wi-Fi mobile application team. In this role, you will have a chance to lead our hardware self-install experience. In addition, all of our team members contribute to our overall Agile Process management to continually improve how we work together and deliver as a team!
Here’s the impact you’ll make and what we’ll accomplish together

In this role, you will set the direction for our End-to-End Customer Journey for customers to self-install and manage their products and services. Working closely with partners across the organization, you’ll chart the path, deliver impact for customers, and launch new products.
Here's how

  • Effectively connect the dots between technology, architecture, business, and customer experience.
  • Inspire your team with the customer goals, product vision and bring the products to life from concept to delivery.
  • Collaborate with hardware development teams who are building digital products to enable mobile application features
  • Follow technical trends in the industry and maintain your product expertise.
  • Use customer insights and data to help inform decision making, and put together business cases to support decisions and identify opportunities 
  • Lead your scrum peers by example in using agile practices and values by actively participating, driving discussions, and empowering team members to make decisions 

CHE 2022

You’re the missing piece of the puzzle


  • Noted for your expertise as a Product Owner in a digital team or company, including hands-on experience managing all stages of the product life cycle
  • Recognized for your work  in any combination of product management, service design or development, or engineering
  • With a strong foundation in and knowledge of Agile process and principles
  • Known for your ability to work in a highly-collaborative, cross-functional setting, with an ability to co-create, execute, and foster trusted relationships with other teams to deliver customer value 



  • Experience with agile frameworks & coaching
  • Bachelor's degree in Information Technology (computer science, data sciences, or equivalent experience)
  • Previous technical experience or software development experience 
  • Working directly with the Product Engineering team including outsourcing partners
  • Basic understanding of cloud and local APIs, interface agreements, etc. 
  • Technical dependencies between teams



A bit about us

We’re a people-first, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. When you join our team, you’re helping us make the future friendly. 

We’re committed to diversity and equitable access to employment opportunities based on ability—your unique contributions and talents will be valued and respected here. 

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.





Technology Solutions

We’re into seeing where technology can take us, so if you have ever imagined what the future of supply chain management, cybersecurity, the cloud and Internet of Things will look like, we want you to be part of the team that makes it happen.

We are honoured to be recognized

TELUS’s fastest network. 5G enables a superior experience with fast downloads and richer multimedia applications

Innovation centres across Canada that bring our team members together with customers, partners, start ups, universities, hospitals and fellow colleagues to tackle some of the biggest technological hurdles Canada will face in the near future.

Million active users logging into My TELUS per month (consumer mobility).


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.