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Security Sales Professional (TELUS Custom Security Systems) | Victoria, BC


Victoria, British Columbia, CA

Req ID:  5242
Jobs by Category:  Sales and Marketing
Job Function:  Sales & Professional Services
Status:  Full Time
Schedule:  Regular



Ready to create new opportunities in uncharted territory?


Join our team


Safety matters to our customers, so it matters to us. By using our technology and services, we are making homes and businesses safer and more convenient for our customers. The newly formed TELUS Custom Security Systems (TCSS) team brings the power of smart-technology to life for our residential and small and medium business customers. Bring your proven sales experience, eye for business and strategic insight to our high performing, customer-first sales environment to help us grow our Custom Security Systems sales.


Here’s the impact you’ll make and what we’ll accomplish together


As a Custom Security Sales Professional, you will provide customized security solutions to our small and medium business customers across Canada. Your goal will be to increase TELUS’ presence, focusing on customized security solutions aligned to our client’s needs. You will ensure our customers have access to the latest security solutions, industry trends, and most importantly secure facilities for their employees, customers and assets. Your responsibilities will be broad in scope, encompassing a wide variety of activities, requiring rapid shifts in priorities. Your ability to take action, foster relationships and take initiative will ensure your success in this role. This is a career-shaping journey that will set you apart from many as you help build and grow a world-class custom security business at TELUS. Are you up for the challenge?


Here's how


  • Promote and sell Smart Security & Automation services over the phone and in person
  • Actively prospect for potential business & consumer customers
  • Build trust, loyalty and solid long-term relationships with key decision-makers
  • Deliver the right solution for your clients' evolving requirements with prompt and efficient service
  • Own your client relationships, including planning and service delivery
  • Use your effective negotiation ability & enter into contractual agreements in accordance with TELUS' policy & procedures
  • Provide accurate and timely forecasts, funnel hygiene, target/objective updates to deliver on all territory plans and team annual targets
  • Maintain high levels of customer satisfaction and leading the account team to drive real and long-standing business value
  • Positively represent TELUS values at work and in the community



You're the missing piece of the puzzle


  • 1 to 3 years of B2B experience in technical sales, security or related hardware with a focus in in lead generation and account acquisitions
  • Excellent communication skills and a knack to adapt to virtual type of sales
  • Natural ability to think and act strategically while applying formal sales methodologies with your clients
  • Understanding of current and prospective customers' security automation needs and issues, and ability to conduct "needs analysis" for clients
  • Bring an entrepreneurial spirit, to search and source new clients to achieve and deliver on growth and profitability targets by cold calling, door knocking, networking and local events
  • Skill at selecting and qualifying profitable opportunities is second to none
  • Demonstrated success handling both short and long-term selling cycles while effectively and consistently applying a multi-step selling process/methodology
  • Aptitude for selling and effectively managing and fostering positive relationships
  • Strong sensitivity to customer needs and situations, analytical ability in discerning priority and non-priority issues, making decisions and can be persuasive in negotiating mutually satisfying resolutions
  • Proven ability to hunt, prospect, and search for new business in a competitive market while consistently achieving quotas 
  • Demonstrated ability to develop technical recommendations, solutions, and proposals to meet customer requirements
  • Own a vehicle and possess a valid driver’s license and be prepared for possible travel




  • Knowledge or previous experience in the home security and/or telecommunications industry
  • Strong technical background in security systems including Video Access Control, CCTV and Monitoring 
  • Solution selling methodology knowledge
  • Experience with, or an affinity for, volunteerism and community involvement
  • Advanced working knowledge of Microsoft Office Suite products and customer relationship management tools
  • Comfortable using social media to build networks
  • Connected and active within your community and local business associations (e.g. local Chamber of Commerce)

What We Give Back to You


  • Competitive wage guarantee plus uncapped commissions
  • Top of the line paid training program
  • Flexible work schedule – create your own
  • Vehicle allowance, cell phone and laptop provided
  • TELUS pension and share purchase program with a generous company contribution
  • Comprehensive flex benefits
  • Tuition reimbursement program
  • Discounts on TELUS’ products and services
  • Career development opportunities and support for growth and development
  • A chance to play an active role in giving back to your community

A bit about us

Our business is connecting Canadians. Our social impact is using our world-leading technology to create meaningful change, give back to help communities thrive, and help those who need it most. When you join our team, you’re helping us make the future friendly. We’re committed to diversity and equitable access to employment opportunities based on ability —your unique contributions and talents will be valued and respected here. 

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.





Sales and Marketing

Help us, help our customers make a real connection

We are honoured to be recognized

$14.7 billion
TELUS’s annual revenue

$4.8 billion
The brand value that TELUS brings

Consecutive years our annual dividend payment has increased


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.